Low Stock Inventory Alarm!
One or more items are below minimum stock thresholds.
Customer & Service Ticket Engine
Active tickets queue and historical monthly archive.
Displaying active open tickets currently requiring field attention or diagnosis.
| Ticket ID | Island / Unit | Issue Title | Priority | Status | Created | Action |
|---|
🔴 Open Tickets 0
🟡 In Progress 0
Tickets on hold: the site is not ready, so all timers are stopped until the customer marks it ready
| Ticket | Island / unit | Title | Why it is on hold | Technician |
|---|
Resolved Ticket Archive: Past resolved service tickets grouped chronologically by month.
Multi-Island Hardware Units Registry
View and manage registered equipment, serial numbers, and physical addresses.
| Unit ID / Name | Owner / Account | Island | Hardware Model | Serial Number | Location Description | Physical Address | Status | Actions |
|---|
ServiceTime offTaskDeploymentHoliday? = awaiting approval, ⚠ = conflict
Users
Approve registrations, see who has signed in, reset passwords and disable accounts.
Customers
Each customer can have several employees. Contacts have the same details as technicians.
Technicians
Contact details and home region. Technicians can edit their own name, email, and phone.
| Name | Phone | Region | Status | Actions |
|---|
Multi-Island Hardware & Parts Inventory
Track consumables and repairables across island warehouses.
Unified Operational Requests Queue
Hardware & Parts Requests + Field Technical Support Escalations
| Req ID | Ticket / Unit | Type | Failing Module | Priority | Status | Fielded By | Actions |
|---|
Reports
Build a report from tickets: add filters to narrow it down, then group the results.
Saved reports
A saved report keeps the exact filters, including any dates you chose.